Who We Are
Monitor Pest Control has been providing a range of pest control and management services for more than 30 years. Working across a range of industries and business sectors - from food manufacturing to offices and commercial premises - we tackle existing pest problems and prevent new problems from occurring.
We pride ourselves on delivering outstanding customer care and a high quality and professional service. We are retained by an extensive client list because we are fully compliant with required legislation and our highly skilled operatives are trained to the very highest standards.
Our pest control services include:
- Pest Treatments
- Pest Prevention
- Bird Proofing Installations
- General Proofing Against Pest Entry
- Pest Control Products
- Surveys and Audits
- Training Workshops
Monitor Pest Control, based in Dartford, Kent, was founded in 1987 by Directors Gary Howard and Paul Rodman. Coming from a background in Environmental Health, Hygiene and Pest Control, the directors have many years of experience in the industry. The company has always prided itself on outstanding customer care and a quality service, fully compliant with required legislation.
With our three key principles - Investigate, Eliminate, Protect - we have developed a pest control service that sets the standard in the sectors in which we operate. Now, with a turnover of over £1.4m, Monitor performs within the top 25% of the industry, has an impressive client list and employs dedicated and experienced staff.
The origin of ‘Monitor’ in our company name relates to the ‘Monitoring’ of our contract customers’ premises.
The dictionary definition of Monitor includes:
Verb - Observe and check the progress or quality of something; keep under systematic review.
Noun - one that warns, supervises or instructs.
Origin - from the Latin, monére, to warn.
This is exactly what we do for our contract customers – inspect, detect, advise, and then we implement the treatment and elimination of pests. We then continue to monitor to prevent further occurrences.
OUR MISSION & ETHOS
As a company, Monitor Pest Control is extremely passionate about customer care and the delivery of a quality service. Our teams of skilled consultants are highly professional and we strive to meet and exceed the needs of our clients. To achieve this, we have adopted the working slogan - Investigate, Eliminate, Protect.
Investigate - We believe in thorough inspections, audits and focusing on the intricate details in our service. Our professional technicians specify the correct treatment and prevention measures to protect our customers' businesses, facilities and homes.
Eliminate - We are efficient predators. After 'monitoring' our client's premises where we inspect, detect and advise, we implement the treatment and elimination of pests to ensure their property remains pest free.
Protect - We have a strong and clear focus on delivering lasting results. We exist to protect people and businesses, bringing relief and comfort and make a positive difference to their lives. And we do all this while protecting the environment too.
We focus on not only eliminating pest problems for our clients, but also on protecting them. We do this by advising and assisting with pest prevention actions. By employing these principles and beliefs throughout our working practices, we aspire to exceed our clients' needs and expectations in the successful delivery of a professional and high quality pest control and management service.
Our ‘WHY’ (why do we do what we do?)
We exist to protect people and business from pests.
We want to bring relief and comfort to people and businesses under threat from pest problems.
We want to bring heroic service to make a positive difference in people’s lives
Our People Values
We aim to make a positive difference in people’s lives
We treat customers and colleagues how we expect to be treated
We offer service with a smile
We recognise and reward outstanding performance
We work as a team
We try our absolute best
We honour our responsibilities and commitments
Our technical values
We Focus on Results
We aim for continuous improvement
We are professional technicians
We are efficient predators
We respect the environment
We value safety
OUR PEST & BIRD CONTROL SERVICES IN THE SOUTH EAST
We deliver easy pest and bird control and prevention services throughout the South East, using the following process:
Call or email us to discuss your pest or bird problem and we will give you advice or arrange for our local technician to make a visit.
If necessary, we will arrange a survey at a time convenient for you, and provide a quote and pest recommendations.
The BPCA certified technicians at Monitor Pest Control will visit your premises to treat the pest or bird problem. We’ll make as many visits as required to ensure your problem is resolved.